Terms of Service

Last Updated: 10/26/2025

1. Acceptance of Terms

By accessing or using Holoware MDM ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Service Description

Holoware MDM is a Mobile Device Management platform that enables organizations to manage, secure, and monitor devices across multiple operating systems including Windows, macOS, Linux, Android, iOS/iPadOS, and ChromeOS.

3. Account Registration

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized access
  • You must be at least 18 years old to create an account
  • One person or legal entity may maintain only one account

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe on intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service or servers
  • Use the Service to harass, abuse, or harm others
  • Resell or redistribute the Service without authorization

5. Subscription and Payment

5.1 Subscription Plans

We offer various subscription tiers with different device limits and features. Pricing is available on our website and subject to change with 30 days notice.

5.2 Payment Terms

  • Subscriptions are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method automatically
  • Failure to pay may result in service suspension or termination

5.3 Free Trial

Free trials are available for new customers. We may require payment information upfront. You will be charged when the trial ends unless you cancel before the trial period expires.

6. Data and Privacy

Your use of the Service is governed by our Privacy Policy. You retain ownership of your data. We may use aggregated, anonymized data for analytics and service improvement.

7. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice. We are not liable for service interruptions beyond our reasonable control.

8. Intellectual Property

The Service, including all content, features, and functionality, is owned by Holoware and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

9. Termination

9.1 By You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

9.2 By Us

We may suspend or terminate your account immediately if you violate these Terms, fail to pay, or engage in fraudulent activity. Upon termination, your right to use the Service ceases immediately.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOLOWARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Holoware from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of India.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or platform notification. Continued use after changes constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms, contact us at:

  • Email: sales@holoware.co
  • Phone: 1800 572 5882
  • Address: Holoware, India