Support & Lifecycle
Manage device support tickets and lifecycle events
Support Tickets
| Ticket ID | Title | Device | User | Priority | Status | Category | Created | Last Updated | Actions |
|---|---|---|---|---|---|---|---|---|---|
| TICK-001 | Device not syncing policies | LAPTOP-WIN-001 | John Doe | High | Open | Policy | 2024-01-25 | 2 hours ago | |
| TICK-002 | Agent installation failed | MACBOOK-PRO-042 | Jane Smith | Critical | In Progress | Agent | 2024-01-25 | 30 mins ago | |
| TICK-003 | License activation issue | UBUNTU-DEV-015 | Mike Johnson | Medium | Open | License | 2024-01-24 | 5 hours ago | |
| TICK-004 | Compliance report not generating | LAPTOP-WIN-089 | Sarah Williams | Low | Resolved | Compliance | 2024-01-23 | 1 day ago | |
| TICK-005 | Device enrollment error | ANDROID-TAB-089 | Alex Chen | High | In Progress | Enrollment | 2024-01-25 | 1 hour ago |
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